Voice your concerns

Allianz Real Estate gives the highest priority to compliance with legal requirements and internal regulations and is committed to provide excellent services to our clients and partners.

If you have information about an act of wrongdoing or violation of rules at Allianz Real Estate, you can report your concern.

When you submit a report, we will confirm receipt of this within 7 days. We will then carefully consider and assess the report and will get back to the reporter within 3 months with information about measures taken.

Please be advised that your message can only be investigated if it contains sufficient information. Your information will be treated confidentially. We take appropriate steps to make careful use of all information received, and to safeguard the interests of all involved persons. All data provided is processed in accordance with applicable data privacy requirements.

 

If you wish to file a report, there are three ways of doing so:

1. via email to ARE.Compliance@allianz.com

2. via courier to the following address: 
Allianz Real Estate
Compliance Department
Seidlstrasse 24-24a
80335 München, Germany

3. via our hotline service as follows: 

 
Office Location / 
Ort des Büros / 
Lieu du bureau
Toll Free Number / 
Gebührenfreie Nummer / 
Téléphone gratuits
Austria0-800-200-288
Nach der Durchsage geben Sie bitte 833 756-0629 ein.
Belgium0-800-100-10
Gelieve 833 756-0629 in te voeren na de toon.
Après la bip, veuillez composer 833 756-0629.
Nach der Durchsage geben Sie bitte 833 756-0629 ein.
 
China10-811 (South China); 108-888 (North China)
Please enter 833 756-0629 after the tone.
 
France0-800-99-0011 (France Telecom)
0-800-99-0111 (seulement Paris)
0-800-99-1011
0-800-99-1111
0-800-99-1211
0805-701-288 (Telecom development)
Après la bip, veuillez composer 833 756-0629.
 
Germany0-800-225-5288.
Nach der Durchsage geben Sie bitte 833 756-0629 ein.
 
Italy800-172-444
Please enter 833 756-0629 after the tone.
 
Japan0034-811-001 (NTT)
00-539-111 (KDDI)
00-663-5111 (Softbank Telecom)
Please enter 833 756-0629 after the tone.
 
Singapore800-001-0001 (StarHub)
800-011-1111 (SingTel)
Please enter 833 756-0629 after the tone.
 
Spain900-99-0011
Please enter 833 756-0629 after the tone.
 
Sweden020-799-111
Please enter 833 756-0629 after the tone.
 
United Kingdom0-800-89-0011
Please enter 833 756-0629 after the tone.
 
United States833 756-0629
Luxemburg800-201-11
Please enter 833 756-0629 after the tone.
Nach der Durchsage geben bitte 833 756-0629 ein.
Après la bip, veuillez composer 833 756-0629.
 
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